We keep the copy plain because the product should already be doing the hard work of being explainable.
Does Rellio read my email?
Rellio uses read-only Gmail access to inspect billing-related messages. It does not send, edit, or delete email.
What happens when the system is unsure?
Uncertain records stay in review with their evidence and confidence visible. The product is designed to make ambiguity explicit instead of hiding it.
Does AI decide the subscription state?
No. The classifier-first pipeline creates the core record first. AI enrichment is asynchronous and only adds context when needed.
Can I override a classification?
Yes. USER_OVERRIDE always wins so people remain in control when the automated model and the real-world context disagree.
Will repeated syncs create duplicates?
They should not. Ingestion is built to be idempotent so the same inbox signal does not create a new record on every scan.
What is the difference between Free and Pro?
Free is for validating the workflow with one inbox and a small subscription set. Pro expands inbox coverage, subscription volume, and paid product surfaces.
Still unsure?
Try the free plan and inspect the evidence yourself.
The fastest way to evaluate Rellio is to connect one inbox, review the generated records, and see whether the explanation matches your expectations.